Conditions of sale

GENERAL CONDITIONS OF SALE

1 - PRICES:

Product prices are indicated in Euro and / or Swiss Francs and include VAT in the country of sale and they are updated weekly

2 - TRANSPORT:

Orders are shipped within 3 working days from the date of issuance of order.

For delivery in Switzerland we use Swiss Post

For delivery in Italy we use Italian post

For delivery we the rest of the world we use Netherland post



Delivery times are those indicated by the postal used but we can not rule out delays not due to our responsibility.

The delivery methods used are trackable on the Postal Authority's website and are :

Mailings in Italy (trackable to the following page: www.poste.it/cerca/index.html#/ )

  • Registered letter extimated delivery times 5 working days from shipping date

  • Postal parcel extimated delivery times 2-4 days from shipping date

Mailings in Switzerland (trackable to the following page: www.post.ch/it )

  • Registered letter extimated delivery times 5 working days from shipping date

  • Postal parcel extimated delivery times 2-4 days from shipping date

Rest of the world ( trackable to the following page : http://www.postnl.post )



The shipping costs can be found in the dedicated website section http://aquariusagetoys.com/en/content/6-spedizioni-costi-e-tempi

The buyer is responsible for providing an appropriate address for delivery (preferably also a telephone number), we do not assume any responsibility if the delivery address is incomplete or incorrect.

Our packagings are made in order to adequately protect the goods during transport, the buyer must still check before, to pick up the shipment, that packaging is intact and undamaged; if the packaging is seriously damaged in order to affect the content inside the buyer does not collect the goods, contesting the withdrawal to the carrier immediately and report the problem by mail or by fax at info@aquariusagetoys.com at 0041 091 967 75 75



3 - RIGHT OF WITHDRAWAL:
You can return the merchandise within 7 days of receipt.
The goods must be returned undamaged and in the original packaging, the resend costs are paid by the customer.
The refund of the articles only, thus excluding shipping costs incurred by us, will be issued in the same method by which the payment was made

If the mistake was ours and we delivered you the goods under different conditions from those reported in the item description, we will bear the shipping costs.
For any complaints, please contact customer service via e-mail at info@aquariusagetoys.com or fax 0041 091 967 75 75





4 - PROTECTION OF COPYRIGHT:
And 'it is forbidden any total or partial reproduction of any type of text, images or anything else related to this website.

5- DATA PROTECTION:

Personal data provided will be for purposes related to the purchase of products and services offered by Aquarius Age sagl including any promotional initiatives .

The treatment will be carried out with computer and print mode.

The provision of data is required for the conclusion of the sale order and the eventual refusal involves a failure to conclude it; the provision of data is optional in relation to supplementary services such as direct marketing, SMS alert, and the refusal of consent is of no consequence for the conclusion of the contract but would preclude the right to use the specific service.
The data collected helps us personalize and continually improve the commercial offer. The use of such data is in particular to handle orders, deliver products and services, process payments, communicate with customers about orders, products, services and promotional offers, update lists and logs, manage the customer account, show content such as wish lists and customer reviews and recommend products and services that may be of interest to the customer. The data are also used for the continuous updating and improvement of the website, the online store and the service in general, to prevent or detect fraud or abuses to the detriment of our website and enable third parties to carry out technical activities, logistics and other on our behalf.

Below, some categories of personal data collected.

Personal details provided by the customer


Aquarius Age sagl receives and retains any data the customer enters in the site or providing any other way. The customer may choose not to provide certain information, but then you might not be able to take advantage of the services. The data is also used to give feedback to customer requirements, customize and improve the online offering and communications.

Personal information that is collected automatically


Aquarius Age sagl receives and retains certain categories of personal data every time that the person interacts. For example, like many Web sites, Aquarius Age sagl uses "cookies" and get some data when the person comes to your site or advertisements and other content presented in reference to Aquarius Age sagl on other websites.

mobile devices


Customer that the download or use applications created by Aquarius Age sagl or when required or authorized the use of the location function on your mobile device, Aquarius Age sagl could receive information about its geographic location and IP address of the device and You may use this information to provide customized services and content. It is in any case informed that almost all of the mobile devices has specific functions to enable and disable location services.

Communication via e-mail and newsletters


Customer who does not want to receive e-mail or other mail from the Aquarian Age sagl, can change at any time the settings in newsletters and notification preferences section.

Aquarius Age sagl. does not carry out data collection with the purpose of assignment to third parties so that the data will not be communicated to rule to other parties, nor will it be circulated; However, in some cases, Aquarius Age sagl provides services, sells product lines or take commercial initiatives of a promotional nature, jointly co-branded, or on behalf of other companies, and these operations shares the single third party information on customers. Moreover Aquarius Age sagl employs other companies and individuals to carry out some activities such as fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists , data analysis, marketing assistance, payments with credit cards and the provision of customer services. These service providers only have access to personal data that are necessary to perform their duties and Aquarius Age sagl ensures that they can not use the same data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and under the laws applicable to the protection of personal data. The disclosure of any account information and other personal data is only allowed if this is expressly required by law; to enforce or apply our Conditions of Use and other agreements; to protect our rights and assets, as well as for safety reasons the Aquarian Age sagl, its users or customers or other parties. This includes exchanging information with other companies and organizations for the prevention of fraud or the reduction of the credit risk. Obviously, this does not include selling, sharing or otherwise disclosing personal data received from customers for commercial purposes, contrary to the commitments made in this Privacy Policy.



6 - JURISDICTION:
The venue for any dispute is the court of the Republic of Lugano Canton Ticino Switzerland.